How can we help you?

HOW LONG IS THE RENTAL PLAN?

The Rent then Buy Plan is a 24 month rental agreement, or 18 months for phones. 

WHAT ARE MY OPTIONS?

There are lots of options for you. Please see our How It Works page to see all the options available to you. 

WHAT ARE THE BENEFITS OF THE RENTAL PLAN?

There’s so much value in the Rental Plan. The biggest ones are that you get the item straight away without spending a huge sum of money upfront AND you get full 2 year warranty and tech support! You also get the options to upgrade if you need to during the rental, flexible payment methods and priority repair service if your product is faulty – plus we’ll give you a loan product to get you by if the repairs will take a while.

CAN I GET A RENTAL PLAN IF I RECEIVE CENTRELINK PAYMENTS?

Absolutely! Centrelink customers welcome! We’re actually tied in with Centrelink – so if you receive any benefits from them, that’s great news. We can even do Centrepay deductions for your future payments. We’re more than happy to accommodate you!

WILL I GET APPROVED IF I HAVE BAD CREDIT HISTORY?

Generally, we are able to find a solution for most customers. The approval is processed in house, that means we can look at your whole situation carefully – so your credit score is just one factor. Some of our best long-term customers came to us with poor credit history but have now been renting with us for over 26 years!
We always try our best. However, we do have to adhere to our lending criteria and sometimes it is not possible to get an applicant approved. At the end of the day we’ve got to be Responsible Lenders.

CAN I GET APPROVED IF I HAVEN’T HAD CREDIT BEFORE?

We’re always happy to give people a go! We’re often able to get people approved for their first contract with us.

AM I ELIGIBLE IF I AM UNDER 18 YEARS OLD?

If you’re under 18 that means we would need to get a Parent or Guardian to apply. They will need to go through the application process and get approved with us.

CAN I RENT THEN BUY IF I’M HERE ON A VISA AND NOT A PERMANENT RESIDENT?

Yes, you definitely can! We often do Rent then Buy with people on 457 Visas, Student Visas and many others. We’re happy to look at a Rental Plan that will suit you.

WHAT DOES YOUR WARRANTY COVER? IS THERE ANY INSURANCE?

Our warranty covers you for any faults with your equipment. We do not provide insurance. We always recommend taking out an insurance policy for your item or putting it under “Contents” or “Home and Contents” insurance. We cannot cover the product if it is lost, damaged or stolen.

IS THE PRODUCT I GET BRAND NEW?

At Delta our products are always Brand New unless otherwise explicitly stated. You are always getting the latest and greatest and you are guaranteed that it is Brand New. 

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